After two weeks of sleeping on it, I can confirm the shredded fill actually lets me mold the pillow exactly how I need it for side sleeping. The cover genuinely stays cool through the night, which is a huge win since I usually wake up hot.
Victoria★★★★★
Finally got the loft right after taking out a handful of the shredded foam, and it's made a huge difference for my side sleeping. The cover actually stays cool through the night, which is rare for a memory foam pillow I've tried. Falls asleep faster now and wake up without that stiff neck.
Owen★★★★★
I've had neck pain for years and was skeptical about shredded foam, but being able to pull out some filling to match my side-sleeping position made a real difference. The cover genuinely stays cool through the night too, which is a huge bonus for me.